Stats & Achievements

WHO WE ARE

At WellSpan Health, we are proud to be part of the communities of Central Pennsylvania. That’s why we are committed to understanding local health care needs and working with physicians, community leaders and area residents to establish services and programs where people live, work and play.

By offering a vast array of inpatient, outpatient, home health and physician services and by partnering with other organizations and community physicians, we make it possible for people to find and access the health services that they need, without having to travel far from home.

By working as one coordinated health care organization, we are transforming care through sophisticated clinical information technology and creating innovative new models as a means to create a high quality, exceptional patient experience.

Our charitable, non-profit mission:
Working as one to improve health through exceptional care for all, lifelong wellness and healthy communities

Our health system at a glance:

• A valuable community resource that provides more than $18 million each year in uncompensated medical and outreach services.
• More than 9,000 employees, volunteers and physicians
• Highly skilled primary care and specialty physicians and providers, including more than 500 members of the WellSpan Medical Group
• 35 outpatient health care locations, which offer diagnostic imaging, laboratory, rehabilitation, primary care, retail pharmacy,walk-in health care and other essential services
• A regional home care organization, WellSpan VNA Home Care
• Three respected hospitals: WellSpan York Hospital, WellSpan Gettysburg Hospital and the WellSpan Surgery & Rehabilitation Hospital
• Regional referral services in heart and vascular care, oncology, women and children services, orthopedics and spine care,neurosciences and behavioral health
• Partnerships with respected organizations, including Hanover Hospital and Hospice & Community Care (formerly Hospice of Lancaster County), as well as hundreds of private-practice community physicians

Achievements

In fiscal 2012, WellSpan continued its efforts to create a health system that supports the changing needs of individuals and families in south central Pennsylvania and northern Maryland.

These efforts have been recognized with the following designations:

• WellSpan was named a Top 100 Integrated Healthcare Network by SDI, a health care data and consulting firm in Plymouth Meeting, Pa., for the sixth consecutive year and the eighth time in the past nine years
• WellSpan was named a Top 25 Most Connected Healthcare Facility by Health Imaging and IT magazine for the sixth consecutive year
• All primary care practices of the WellSpan Medical Group achieved certification by the NCQA as Level I Patient-Centered Medical Homes, which are health care settings that facilitate partnerships between patients, their families and their personal physicians
• WellSpan along with Cerner Corporation, a healthcare technology company, and Hospira, a pharmaceutical and medical delivery company, received the Collaboration Award as part of the 2011 Way Paver Awards. In collaboration, the three organizations launched the infusion management system at WellSpan York Hospital’s Medical Surgical Intensive Care Unit. It was the first of its kind in the world
• WellSpan York Hospital’s Level 1 Trauma Center was reaccredited for three years
• WellSpan Gettysburg Hospital was recognized as a Top Performer for key quality measures by The Joint Commission
• WellSpan Gettysburg Hospital earned two VHA Achieving Patient Care Excellence (APEX) awards for the prevention of catheter associated blood and urinary tract infections

WellSpan enhanced its ability to serve the growing and changing communities of south central Pennsylvania and northern Maryland by:

• Recruiting 65 new physicians and 40 nurse practitioners/physician assistants. These professionals provide care in areas such as family medicine, internal medicine, obstetrics and gynecology, emergency medicine, surgery, neurology, endocrinology, orthopedic surgery and radiology
• Opened the WellSpan Surgery and Rehabilitation Hospital. The 73-bed facility is located on the Apple Hill Health Campus. It features 48 rehabilitation beds and 25 beds and four operating rooms dedicated to orthopedic and spine care
• Opened a new 19,000-square-foot addition to the WellSpan Gettysburg Hospital Emergency Department
• Improved access to coordinated urgent care of minor illnesses and injuries with the opening of three WellSpan CareExpress locations in York County
• Expanded outpatient physical therapy and rehabilitation services in southern York County with a new location in Shrewsbury
• Opened the WellSpan Midwifery practice in Adams County to support alternative care needs and preferences of expectant mothers

WellSpan worked to create an exceptional patient experience by providing care that is safe, timely, equitable, efficient, effective and patient-centered. For example:

• WellSpan York Hospital performed its first Transcatheter Aortic Valve Replacement (TAVR) cardiac procedure, becoming one of three hospitals in the state to offer this alternative to open heart surgery
• WellSpan York Hospital and WellSpan Gettysburg Hospital developed a urinary catheter removal protocol in an effort to reduce infection rates
• WellSpan developed a standardized approach for providing care for patients with Clostridium difficile (C. Difficile)
• WellSpan York Hospital and WellSpan Gettysburg Hospital implemented Smart infusion pump and PCA technology as a means to significantly reduce the opportunity for an infusion-related error
• WellSpan improved and sustained overall hand hygiene compliance among caregivers from 42% to 95%
• WellSpan introduced a new radiation-saving software called iDose that significantly reduces radiation doses without compromising high-quality CT images

WellSpan remained steadfast in its focus on building a healthy community and providing care to all, including the most vulnerable citizens, by:

• Continuing to sponsor innovative outreach efforts and providing $20.2 million in free care and an additional $26.2 million in services which were not reimbursed
• Providing a safety net of care for uninsured and underinsured individuals through such services as Healthy York Network, HealthConnect, WellSpan York Hospital Community Health Center, and WellSpan Medical Group
• Sponsoring both the Adams County Health Summit and the Healthy York County Coalition Health Summit, with both events focused on sharing the findings of the 2012 Community Health Assessment.
• Developing a wide range of educational opportunities for today’s healthcare professionals while working to prepare the next generation of physicians, nurses and healthcare workers

WellSpan worked to create a more coordinated, efficient and viable health care system by:

• Continuing to develop an electronic health record as a means to coordinate care among physicians and enhance the patient’s ability to access their personal health care information
• Successfully introduced a mobile phone application for patients to access relevant information about WellSpan Health
• Introduced the My WellSpan patient portal to provide access to personal health information. Users can obtain lab results, ask questions of providers, request appointments, refill prescriptions and obtain other patient-centered information

Statistics & Achievements